MARNETHIS Money Back Guarantee Policy

At MARNETHIS, we prioritize customer satisfaction and are committed to providing a hassle-free shopping experience. Our Money Back Guarantee policy ensures that you can shop with confidence, secure in the knowledge that you can return items if they do not meet your expectations.

Eligibility for Refund

• Available on all purchases made through the MARNETHIS website.
• Items must be in their original condition, unused, and with all tags attached.
• Return requests must be initiated within 30 days of receipt.

Non-Refundable Items

Certain products are excluded from the Money Back Guarantee, including:

• Customized or personalized items.
• Gift cards and vouchers.
• Items marked as final sale at the time of purchase.

Return Process

To initiate a return, please contact our customer service team at [email protected] or call us at (123) 456-7890. Our team will provide you with detailed instructions on how to proceed with the return.

Refund Processing

Upon receiving and inspecting the returned item, a refund will be processed to the original method of payment within 7-10 business days. You will receive a confirmation email once the refund has been issued.

Exchanges

If you wish to exchange an item, please indicate this when contacting our customer service team. We will assist you in finding the perfect replacement and ensure a smooth exchange process.

We appreciate your trust in MARNETHIS and are committed to ensuring a positive shopping experience. If you have any questions or concerns, please do not hesitate to reach out to our customer support.